Outbound-Call-Center

Unity Call Center specializes in outbound call center services and proposes efficient call center and BPO solutions over the board. Quality is something we never compromise on and keeping cost low is our biggest concern. We usually have to find out an efficient way to fight against difficult times and we do. Unity serves its customers with efficient outbound call center services that deliver high returns on their investments. We execute and follow a result oriented process to overcome difficulties and produce excellent results.

Unity’s outbound call center is located in India and we serve clients from all over the world. We have our own team of well-trained and experienced executives who provide 24/7 outbound call center services. Our process managers review and check the quality of services. Every call is recorded for quality analysis and training purpose to cut down faults and increase productivity.

Unity Call Center provides a wide range of outbound BPO services that include:

  • Business to business and business to customer communication.
  • Taking surveys
  • Customer related programs.
  • Gathering Information.
  • Direct sales.
  • Sales follow-up
  • Taking Feedback
  • Taking order
  • Registration
  • Verifications
  • Warm calling to existing Clients
  • E-mail follow-ups.
  • Promotion of product.
  • Data Collection
  • Setting Appointments

Database Services: Unity Call Center can analyze your data management system and retrieve the most relevant data for various purposes. We can use the database of your existing customers for selling your products and services as well as can help you regain inactive customers as your service buyers.

Direct Mail Follow-Up services: A direct mail or a follow-up mail reminds the customer and coveys the latest updates about the products and services which can grab their interest. In a way it increases the rate of sales.

Lead Generation Services: Identifying the right managing team and C Level executive and converting them into sales lead need a lot of time and effort that Unity manages to do efficiently.

Market Intelligence Services: Unity provides various ideas to build and maintain relationship with potential customers. Our market intelligence service constitutes advertisements, tracking, and sales by e-mail marketing.

Apart from the above mentioned services we are fully capable of delivering various other outbound call center solutions that your business might need. To know more about our outbound call center services, contact us.