inbound-call-center-services

Your trust in Unity Call Center is highly respected and taken care of. Our well-equipped executives are trained to be at your service and respond to your calls 24×7. Our executives are well informed and help you in solving your queries. We, at Unity Call Center, keep our customers first and make great efforts to avoid risk of losing even a single customer.

Why Unity Call Center

Unity’s executives are talented, patient and professionally trained to meet the strenuous demands of different customers. Unity is a deep rooted and reputed business process outsourcing company in India. We have a world class infrastructure that constitutes of skilled professionals and uses the latest telecommunication software for excellent and efficient call center inbound service available 24*7.

Our talented agents serve a wide range of inbound call center services that include:

  • Consumer response
  • Customer service
  • Immediate on call solution
  • E-mail Response
  • Help desk solution
  • Online customer support service
  • Technical support
  • Placing order service
  • General enquiry service
  • Website response
  • Registration warranty service
  • Payback services

Virtual Receptionist Services: This service doesn’t require a real person to be available at the office of the client. The receptionist is virtual or remote who enables you to answer calls anytime and avoids business loss. A virtual receptionist can also warm transfer the call to your cell, home office or voice mail.

Product information service: This service offers support in providing product information, service information, features, upgrade and warranty service.

Inbound call answering service: Our experienced experts are live 24*7 to respond the calls of your customer and offer them proper solutions.

Inbound sales service: When a customer is interested about a service, our experienced agents communicate and explain our services to gain their interest and trust to take things further.

Unity’s advanced infrastructure has latest software technologies with highly skilled professionals that provide services at a cost-effective price. We are always available at your service and happy to help you with your inbound call center requirements. For more information on our inbound solutions, please feel free to contact us.