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Call Center Outsourcing

Unity is a global call center outsourcing service provider in India offering complete set of business process outsourcing solutions to clients operating in diverse business verticals. Unity has a team of experienced, highly qualified and talented executives and managers to handle its different processes efficiently.

Our Call Center Services:

  • Voice support
  • E-mail support
  • Chat Support
  • Lead generation
  • Live support
  • Technical support
  • Appointment setting.

Our agents are highly skilled and proficient in using various software technologies that are used in our call center for cost effective results. Many countries are now interested in getting a share from the outsourcing business but India is on the top of all major business process outsourcing destinations.

Inbound Call Center Services: Through our inbound call center services we handle the incoming communication from your customers and provide them appropriate solutions for their queries. Our customer support agents have relevant experience in customer handling and are extensively trained to handle the queries of the customers on call and deliver them suitable results.

Outbound Call center Services: These services include telemarketing, sales & lead generation, appointment settings, taking surveys etc.

Non-Voice Call center Services: These services consist of all the back office processes of the organization for smooth and steady business flow.

Technical Support Services: The teams of technical support are technically sound with proper process knowledge who handle all the technical queries of the customers and resolves.

Unity Call Center provides consistent and standardized services for its clients. Popularity of call center outsourcing is growing day by day as it is cost effective, saves precious time of organizations, allows them to focus their resources on core business activities and enhances business performance. It also helps the parent company in managing all the aspects confidently and efficiently. We, at Unity Call Center, ensure that our clients always receive maximum ROI and are provided complete satisfaction regarding delivery and quality of work.

We look forward to do business with you. For any queries related to call center outsourcing services, feel free to contact us.