services

Call Center services take your business to the next level. Unity Call Center’s business process outsourcing solutions help you stay connected with your customers 24/7 through various communication channels. We cater to the outsourcing needs of small as well as large organizations coming from diverse business verticals and geographic locations. We maintain a team of highly qualified, experienced and talented executives who can multi-task and deliver satisfactory solutions to our clients.

We provide following call center services:

Inbound Call center Services: Previously, it was difficult for any organization to meet the requirements of its customers. Today, we are efficient enough with our latest technologies and trained executives to fulfill all the requirements of the customers as desired by our clients. We have expertise in following inbound services:

  • Order Taking Service
  • Answering Service
  • Technical Support Service
  • Help desk service
  • Inbound sales service
  • Customer service

Outbound Call Center Services: In today’s competitive environment, Unity Call Center ensures that its clients always stay ahead in the race with their competitors. We take the first step towards the customers of our client and approach them with various services and solutions that they might need. Our various outbound call center services include:

  • Telemarketing Services
  • Market research services
  • Taking surveys
  • Follow up
  • Lead Generation Services
  • Appointment services

BPO Services: We offer innovative and cost-effective BPO services.

  • Data Processing Service
  • Management
  • E-mail support
  • Chat Support
  • Back Office Services

IT services: We also facilitate many other BPO and IT related services such as,

  • Internet Marketing
  • Website design
  • Web Development Services
  • Content development
  • Website maintenance
  • Website branding
  • Infrastructure management.

Unity call center is highly efficient in its work and is confident of delivering maximum return on the investments of its clients. Your one step will make us take our first step towards your customers every time. For further information, please contact us.